Books
Affelt, A.L. (2015). The Accidental Data Scientist. Medford, NJ: Information Today Inc.Association of American Publishers. (2006). Questions & answers on copyright for the campus community. New York, NY: Association of American Publishers.
Bates, M.E. (2010). Building & Running a Successful Research Business: A Guide for the Independent Information Professional. Medford, NJ: CyberAge Books.
Block, P. (1897). The Empowered Manager: Positive Political Skills At Work. San Francisco, CA: Jossey-Bass.
Cassell, K.A. (2011). Reference and Information Services in the 21 st Century: An Introduction. New York, NY: Neal Schuman Pub.
Evans, G.E. (2013). Management Basics for Information Professionals. Chicago, IL: American Library Association.
Gorman, G.E. (2005). Qualitative Research for the Information Professional: A Practical Handbook. London: Facet.
Heuer, R.J. Structured Analytical Techniques for Intelligence Analysis. Washington, D.C.: CQ Press.
Keogh, J.E. (2005). Xml Demystified. New York, NY: McGraw-Hill Education.
Kendrick, T. (2006). Developing Strategic Marketing Plans That Really Work: A Toolkit for Public Libraries. London: Facet
Lawton, Eunice. 2006. Body Language and the First Line Manager. Oxford: Chandos.
Lencioni, P. (2002). The Five Dysfunctions of a Team: A Leadership Fable. San Francisco, CA: John Wiley & Sons.
Machi, L.A. (2012). The Literature Review. Thousand Oaks, CA: Corwin Press.
Megginson, D. (2005). Techniques for Coaching and Mentoring. Boston, MA: Routledge.
Murphy, S. A., & American Library Association. (2011). The Librarian as Information Consultant: Transforming Reference for the Information Age. USA?: Amer Library Assn Editions.
Pease, Allan, and Barbara Pease. 2006. The Definative Book of Body Language. New York: Bantam Books.
Potter, N. (2012). The Library Marketing Toolkit. London: Facet Publishing.
Ribbens, Geof, and Greg Whitear. 2007. Body Language. London: Hodder.
Ruddock, B. (2012). The New Professional's Toolkit. London: Facet Pub.
Sauers, M.P. (2010). Blogging and Rss: A Librarians Guide. Medford, NJ: Information Today Inc.
Stickell, L. (2014). Making the Most of Your Library Career. Chicago, IL: American Library Association.
Articles
Collett, Peter. 2004. "Show and Tell: Think You Can See When Someone is Lying?" People Management 10 no. 8: 34-35.Page, Daniel. 2004. "The Importance of Nonverbal Communication in Library Service." Library Mosaics 15, no. 6: 11.
Whipple, Robert. 2006. "E-body Language: Decoded." T+D 60, no. 2: 20-22.
Xu, Yu, and Ruth Davidhizar. 2004. "Intercultural Comminication in Nursing Education." Journal of Nursing Education 44, no. 5: 209-215.
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