Friday, July 3, 2015

Smart Chart 3.0

Smart Chart is an interactive communication design tool to help organizations create easy to follow and understand strategic communications. The overview document provides a detailed explanation of the process and is worth reading.









 

" For those already familiar with previous versions of the tool, here’s a snapshot of what’s different. On this site you will find Smart Chart 3.0 – an even more effective strategic communications tool that builds upon the original Smart Chart. If you follow all the steps – in order – you will finish with a solid communications strategy.

For big fans of the old Smart Chart, don’t panic. We made only slight modifications, primarily to reflect feedback from more than 500 trainings and workshops with nonprofit organizations and foundations for how to make this tool even more user-friendly and effective.

Other updates reflect the findings from our research on the Activation Point. In December 2006, the Communications Leadership Institute partnered with Spitfire Strategies to research the best practices of persuasion. Through focus groups, case study research, an extensive literature review, brainstorms with an expert panel, and a proprietary research tool called PowerGamesTM, we developed recommendations for the best strategies and approaches public interest groups can use to create change by getting the right people to take the right action at the right time. To access the full report, visit www.activationpoint.org.

Based on the Activation Point, we’ve updated the Smart Chart with a new section on audience readiness that will help you gauge the stage of persuasion you need to work through with your audience(s). We’ve simplified some sections of the tool to streamline your planning process. We’ve also added a section to help you plot your communications activities on a timeline and assign key tasks to the key players on your communications team. Finally, we’ve added a section on implementation and evaluation to help you test the rationale for your strategy, and set benchmarks to measure your progress as you put the strategy into action.

Smart Chart 3.0 can make your communications reach and impact even more effective. But despite the changes, we still want you to “think inside the box” and make the decisions in order."


Give it a look and decide for yourself if it is worth your time.

Decisions

I am currently in the process of trying to decide  which of two conferences to attend in the fall.

I am interested in the following conferences:

  • Internet Librarian 2015. October 26-28 at the Monterey Conference Center Portola Hotel & Spa, Monterey Marriott in Monterey California
  • WebSearch University 2015. September 17 - 18, 2015. DoubleTree by Hilton Crystal City • Arlington, VA
    Preconference Workshops: Wednesday, September 16.

    If anyone has a recommendation on which conference is a better bang for the buck, please let me know.

    Thanks,

    Eddy

Wednesday, July 1, 2015

Ted Talk about the benefit of collaborative conflict

I found this Ted Talk during my research on collaborative conflict and I feel it is really worth your time.
Margaret Heffernan: Dare to disagree #TED : http://on.ted.com/g1327

Tuesday, June 30, 2015

Nonverbal Communication Resources

The following articles will give one a starting point to explore nonverbal communication.


  1. Collett, Peter. 2004. "Show and Tell: Think You Can See When Someone is Lying?" People Management 10 no. 8: 34-35.
  2. Page, Daniel. 2004. "The Importance of Nonverbal Communication in Library Service." Library Mosaics 15, no. 6: 11.
  3. Whipple, Robert. 2006. "E-body Language: Decoded." T+D 60, no. 2: 20-22.
  4. Xu, Yu, and Ruth Davidhizar. 2004. "Intercultural Comminication in Nursing Education." Journal of Nursing Education 44, no. 5: 209-215.

    These books provide in depth coverage.

  5.  Lawton, Eunice. 2006. Body Language and the First Line Manager. Oxford: Chandos.
  6. Pease, Allan, and Barbara Pease. 2006. The Definative Book of Body Language. New York: Bantam Books.
  7. Ribbens, Geof, and Greg Whitear. 2007. Body Language. London: Hodder.

    This is a really good DVD.

  8. Dresser, Norine, and Joel Asher. 2007. Body Language: Cultural DIfferences. New York: Insight Media

Sourced from:


Evans, G. Edward, and Alire, Camila, A. 2013. Management Basics: For Information Professionals. (3 rd. ed.). Chicago: ALA.


Monday, June 29, 2015

#SLA2015 Hasttag Search Results from HashAtIt

I discovered a hashtag search engine called HashAtIt.

Here some hashtags from the SLA2015 conference using a search for #SLA2015